Over the summer of 2025, we asked our clients about their experiences of digital exclusion and its effect on them.

Hidden Hardship in St Albans – An Update This report updates our joint analysis with St Albans Foodbank of hidden hardship in the St Albans District. It uses the latest official data, plus information from Citizens Advice and the Foodbank, to reveal the scale of poverty in St Albans. You can read the report here.

Local housing allowances have been frozen since April 2020 and our analysis shows that, as a result, a large gap has opened up between allowances and actual rents in St Albans.