Citizens Advice St Albans District,
Civic Centre,
St Peters Street,
St Albans
Herts AL1 3JE.

How to Contact Us

Telephone 01727 811118

Monday to Thursday 10:00am - 4:00pm, Friday 10:00am - 1:00pm

Herts Adviceline on 0800 144 8848
Lines open 10:00am - 4:00pm Monday to Friday

Consumer Helpline on 0808 223 1133
Lines open 09:00am - 5:00pm Monday to Friday

Help to Claim line (Universal Credit) on 0800 114 8444
Lines open 09:00am - 6:00pm Monday to Friday

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

Hear what our Clients say about us

"I would like to thank you from the bottom of my heart. You went above and beyond to support me."

"a very dedicated advisor went to a lot of trouble to resolve my problem."

"good to talk to somebody who had the time to have a proper conversation."

"polite and knowledgeable"

"All the staff I dealt with at the St Albans office were sympathetic and were able to give me advice and referred the enquiry on to an expert adviser. A booked call-back with an employment law specialist happened when it was scheduled."

"thank you for being there for people who have difficulty with daily problems in the modern world."