Campaigns

Insecurity within the St Albans Private Rented Housing Sector In the last few years, we have seen a significant increase in the number of people seeking our help with issues related to the private rented housing sector. In this report, we investigate what has been behind this increase and look at how the Renters Reform…

As organisations shift more and more services online, they have not always made adequate provision for those who, for whatever reason, need to interact with them in other ways. In this report, we set out how digital exclusion affects a significant minority of local people and the deleterious impact it can have on their lives.…

Local housing allowances have been frozen since April 2020 and our analysis shows that, as a result, a large gap has opened up between allowances and actual rents in St Albans.

This report shows the findings from a survey of people with Hong Kong British National (Overseas) status who have moved to the St Albans district in the last few years. We found they had got to grips with the immediate problems encountered when moving to a new country and were now looking to integrate more…

Soaring energy prices and big increases in the cost of other essentials like food and rents are creating serious financial problems for many families across the UK. Based on the experiences of the people who come to us for help, we have investigated the likely effect of the cost of living crisis on the people…

This note analyses the housing issues currently facing clients of Citizens Advice in the St Albans district (CASTAD) and puts them in the context of the local and national housing picture. Its main purpose is to identify areas for further in-depth work. If you would like to know more, you can read our full report here.…

In the first year of the Covid pandemic, Citizens Advice helped over 8,000 people in St Albans district. No other organisation sees so many people with so many problems. This gives us a unique insight into the effect of Covid-19 on people living here. Four broad areas account for two-thirds of all the issues we…