It’s Scams Awareness Fortnight!

It’s Scams Awareness fortnight!  With many people facing increased financial pressures, there’s a high chance that scammers will take advantage of this, and different types of scams are emerging. For instance, scammers pretending to be energy companies, with “too good to be true” deals, and fraudsters pretending to offer an energy rebate or government support.

For information on the genuine types of help available and how you’ll receive it see If you're struggling with living costs and Grants and benefits to help you pay your energy bills on the Citizens Advice website.

See our ten golden rules for avoiding fraud and scams here.

Anyone can fall victim to a scam. People of all ages and backgrounds get scammed. Younger people often think they are less likely to be hit by scams, but there are many common scams specifically targeted to this age group, such as subscription traps, social media, gaming, ticketing and job/rent scams.

It’s important to be on your guard - look out for these warning signs:

  • It seems too good to be true – like an email saying you’ve won a competition you don’t remember entering
  • Someone you don’t know contacts you unexpectedly, or tries to pressure you into a quick decision
  • You've been asked to pay for something urgently or in an unusual way – for example by bank transfer or gift vouchers

If you think someone might be trying to scam you, it’s important to act straight away – don’t be embarrassed or ashamed.

STOP and get advice from Citizens Advice. You can call the Citizens Advice consumer service on 0808 223 1133, visit – or contact us at Citizens Advice St Albans District for a phone or face to face appointment.

REPORT scams to Action Fraud on 0300 123 2040, online at or @actionfrauduk on Twitter

TALK with friends, family and neighbours about scams you have experienced.


Our Scams Awareness work is funded by the Hertfordshire Police and Crime Commissioner through Hertfordshire Community Foundation.